Commercial or Conveyancing Assistant

@ Mair Jensen Blair LLP

MJB Lawyers is a busy, progressive law firm in beautiful downtown Kamloops with a great work environment.  For more information about the firm, visit mjblaw.com.

We are looking for an experienced commercial legal assistant, or an experienced conveyancer willing to be trained.

Apply in confidence to  700 - 275 Lansdowne Street, Kamloops, BC V2C 6H6, or email [email protected]

Enforcement Officer

Part-time, Permanent, Throughout B.C.

Job Summary:

Dye & Durham is proud to hold a process serving contract with ICBC since 1997 to serve unpaid red light camera tickets in BC.  The Offence Act stipulates that the personal service of any violation ticket can only be accomplished by a certified enforcement officer.  As this is the case, it is necessary for each of our process servers to be designated as enforcement officers by the Motor Vehicle Branch. 

As the number of outstanding tickets requiring service is difficult to predict, compensation is based on a piece-rate basis. While enforcement officers have flexibility to set their own schedule, there are time constraints as to when the tickets need to be served and or returned to Dye & Durham.  It is Dye & Durham’s expectation that services will be attempted within one week of the tickets being received by the enforcement officer.  In some cases, it may take several attempts for a ticket to be served.  Enforcement officers will typically have up to 45 days in which to attempt service before the documentation must be returned to Dye & Durham. Payment for the services will only be made after all documentation is properly completed and returned to Dye & Durham.  Payment is made for served documents only (piece rate).  All documentation, including un-served tickets, MUST be received by Dye & Durham prior to the due date. 

Specific Responsibilities:

  • Reviews work and prioritizes a route for serving documents
  • Conducts research to identify and locate individuals
  • Communicates with individuals to gain information and obtain help in getting into places to serve tickets
  • Maintains notes of service attempts and successful service
  • Participating in the development and documentation of procedures
  • Participating in learning and development opportunities
  • Promoting and personally demonstrating the Company’s core values when dealing with employees, clients and other business stakeholders

Requirements:

  • Two (2) positive work-related references
  • Minimum 19 years of age
  • Valid BC driver’s license
  • Clean driver’s abstract
  • No criminal convictions in relation to the position
  • In good standing with ICBC
  • Access to a reliable mode of transportation in your assigned area
  • Attention to detail
  • Time management skills
  • Ability to conduct oneself in a professional manner at all times

Interested applicants should forward their resume, cover letter, and a list of three (3) professional references to the attention of Human Resources. Please quote the position you are applying for, your salary expectations and how you learned of this position opening.  

Legal Assistant / Paralegal

Full-time, Permanent, Kelowna Porter Ramsay office

LEGAL ASSISTANT/PARALEGAL required full-time. This position requires a minimum of five years’ experience, with related post-secondary education, in residential real estate, commercial and native land transactions. Familiarity with MS Word, Econvey, LTSA, E-Filing, BC On-Line and PC Law would be an asset. Salary will be determined based on training and experience. Please send all resumes, in confidence, to Donald L. Wilkinson by email [email protected].

Registry Agent

Full-time, Permanent, Victoria Dye & Durham office

Job Title:          Registry Agent
Division:          Corporate Support Services
Reports To:     Supervisor Registry Support Services             
Location:          Victoria or Vancouver
Status:               Permanent, Full-Time

Job Summary:

Registry Agents are responsible for performing search and registration activities, as well as performing public information research, on behalf of external clients. Registry Agents who work in the corporate support services practice area conduct research in a wide variety of areas including, but not limited to: corporate, personal property, litigation, and real estate.  These activities are carried out via both electronic and manual means. Registry Agents are responsible for providing customer service support to clients, both in-person and over the telephone, in order to carry out these transactions. Responsibilities also include performing a variety of clerical tasks such as invoicing, preparing courier packages, maintaining files and operating general office equipment.

Due to the nature of the work, Registry Agents are regularly required to perform these activities under tight deadlines.

Specific Responsibilities:

  • Responds to customer enquiries received by etray, hardcopy work order, facsimile message, email, telephone, etc.
  • Creates client work orders, when required
  • Proofreads documents to ensure compliance with registration requirements
  • Reviews, coordinates and prepares documents to ensure they are ready for filing at the relevant registry
  • Communicates with clients regarding errors, omissions and amendments to their document packages
  • Conducts research to identify third-party agents and learns processes for conducting searches in a variety of jurisdictions
  • Obtains quotes from out-of-town suppliers and reports this information to clients
  • Monitors and follows up with third-party agents regarding the status of their search and registration activities
  • Communicates with clients to report and provide updates on the progress of their files
  • Prioritizes, organizes and responds to rush orders to ensure filing deadlines are met
  • Obtains copies of documents from the appropriate registry
  • Monitors online deposit accounts and notifies accounting when top ups are required
  • Prepares cheques to pay for filing fees and disbursements
  • Verifies that calculated fees balance with the fees that are charged
  • Key enters billing information in order to create client invoices
  • Reconciles invoice totals with batch reports
  • Participates in the development and documentation of procedures
  • Liaises with team members in other office locations, as required
  • Provides assistance to other team members, as required
  • Performs general office tasks, as required
  • Provides over the top customer service to both internal and external clients
  • Participates in learning and development opportunities; particularly cross-training activities
  • Recognizes and seizes opportunities to promote our range of products and services to clients
  • Promotes the use of etray
  • Promotes and personally demonstrates the Company’s Core Values when dealing with employees, clients and other business stakeholders

Requirements:

  • Completion of a legal program, or a combination of related experience and education
  • Experience working as a legal secretary, assistant, or paralegal
  • Corporate/commercial legal experience is mandatory
  • Registry experience is a definite asset
  • Proficiency with computers
  • Proficiency with conducting online research
  • Experience using BCOnline, and other online databases
  • Excellent command of the English language; both written and verbal forms
  • Proven customer service skills; both in-person and over the telephone
  • Well-developed interpersonal skills
  • Ability to remain calm under pressure
  • Ability to work independently with minimal direction
  • Detail orientation
  • Excellent organizational and time management skills
  • Flexible attitude with the ability to manage competing priorities
  • Must be a team player and possess a positive, upbeat attitude
  • Demonstrated ability to be innovative and solution-focused

Interested applicants should forward their resume, cover letter, and a list of three (3) professional references to the attention of Human Resources. Please quote the position you are applying for, your salary expectations and how you learned of this position opening.

Sales Specialist

Lower Mainland, BC

Job Title:             Sales Specialist
Department:      Sales
Reports to:         Sales Director
Location:             Lower Mainland, B.C.
Status:                  Full-Time, Permanent

Who We Are:

Dye & Durham is one of BC’s leading providers of Services and Software products to the Legal profession. Our value proposition is based upon improving the efficiency of our customer’s business operations and to help them grow their book of business.

We are on an exciting journey and are looking for people that share our values and passion to become one of Canada’s leading providers to the Legal Industry.

Job Summary:

Reporting to the Sales Director, the Sales Specialist is responsible for working closely with the sales and marketing team members to identify and develop new customers, grow existing accounts and to meet (or exceed) established sales quotas.

Specific Responsibilities:

  • Develop, build, and manage a client base of corporate accounts
  • Target new and existing accounts within the Legal Industry to grow territory revenue
  • Work with the Marketing Department to develop and execute Corporate Sales initiatives
  • Participate in trade shows, conferences, and community events to help promote the corporate program
  • Promotes and personally demonstrates the company’s Core Values when dealing with Team Members
  • Participates in the ongoing development and implementation of the company’s strategic goals and initiatives

Required knowledge, skills and abilities:

  • 2 – 5 years of sales experience with a track record of success.; B2B experience to the Legal profession is preferred
  • Must have a customer-centric approach and attitude
  • Excellent communication skills; both verbal and written
  • Must be a self-starter who can respond effectively to changing priorities
  • Experienced in using CRM systems
  • Intermediate proficiency with MS Office products; Word, Excel and Outlook
  • Must own a reliable vehicle and be willing to visit client locations throughout B.C

Interested applicants should forward their resume, cover letter, and a list of three (3) professional references to the attention of Human Resources. Please quote the position you are applying for, your salary expectations and how you learned of this position opening.

Experienced R.E. Assistant/Paralegal Position

@Waterstone Law Group LLP

Are you an experienced conveyancer looking for a change that brings opportunity for growth and advancement?

Waterstone Law Group LLP is looking for an experienced estate assistant/paralegal to join the dynamic real estate team in our Chilliwack office. 

While current BC real estate experience is necessary, we are also seeking a detail oriented self-starter with energy, enthusiasm and a positive attitude. If you are comfortable with weighing multiple pieces of information to make logical decisions, possess a "take charge" attitude and are committed to furthering your career in this practice area, then you would be a strong candidate for this role.

This permanent, full-time position is part of a larger team where mentoring and ongoing development is part of your success. It offers challenging and varied work, direct guidance from team members and excellent long term career opportunities in an environment that promotes teamwork and a strong work/life balance. 

Benefits include a competitive salary, extended health/dental coverage, annual fitness allowance and support for professional development.

To apply for this position, please forward your resume, cover letter and current reference letters to Wendi Davies at [email protected]

While we thank all applicants for their interest, please note that only those short-listed for an interview will be contacted. 

Client Software Support Specialist

Full-time, Permanent, Vancouver Dye & Durham office

Job Title:             Client Software Support Specialist
Department:      elegacy
Reports to:         VP of Client Software Support
Location:             Vancouver, BC
Status:                  Full-time, Permanent
Updated:             March 2017

Job Summary:

The Client Software Support Specialist is responsible for responding to questions from clients relating to the elegacy program (tier one support), performing support via telephone, email and live chat.  Also, responsible for the on-boarding of new clients to the program including training and document customization.

Specific Responsibilities:

  • Responds promptly to telephone, online chat and email enquiries from clients who are using the elegacy program.
  • Conducts welcome calls with new users to ensure they are having a positive experience using elegacy, and to answer any questions they may have.
  • Schedules on-site or web-based training sessions for new elegacy users.
  • Provides first level support to clients who are experiencing difficulties in using the elegacy program; escalates technical issues to the client support analyst for further investigation.
  • Conducts follow up calls with users who have experienced difficulties with the program to ensure their concerns have been addressed to their satisfaction.
  • Maintains professional and technical knowledge through a variety of training and development methods (workshops, courses, reading etc.).
  • Promotes and personally demonstrates the Company’s Values when dealing with employees, clients and other business stakeholders.
  • Participates in the ongoing development and implementation of the company’s strategic goals and initiatives.

Required Knowledge, Skills and Abilities:

  • Completion of a legal administrative assistant / paralegal program (or a combination of education and experience)
  • Knowledge with Wills, Estates and Probate is preferred
  • Excellent customer service skills
  • Superior communication skills, both verbal and written
  • Fast and accurate keyboarding skills
  • Detail oriented
  • Ability to effectively adapt to changing priorities
  • Strong analytical skills, with a demonstrated ability to think critically
  • Ability to work independently with minimal supervision and direction
  • Superior time management skills
  • Ability to interact effectively with others in a team-based environment
  • Intermediate proficiency with MS Office products; particularly Excel and Word

Interested applicants should forward their resume, cover letter, and a list of three (3) professional references to the attention of Human Resources. Please quote the position you are applying for, your salary expectations and how you learned of this position opening.