VLC One Week Pilot Project

June 3, 2014

Vancouver Law Courts One Week Pilot Project

Please be advised that during the week of June 2nd, 2014 Vancouver Law Courts will be running an experiment at the registry in order to provide better service and streamline the counter line-ups by providing an Agents Only line. 

Dye & Durham will continue to make every effort to meet deadlines as noted on your work order instructions. However, due to the fact that agents are limited to filing at only one counter for both Civil and Family filings, as well as a cap on the number of pieces per attendance during high volume times, and finally the counter closure between 12:00pm and 1:00pm during this week, please be advised that some delays may be experienced. 

Our Dispatch and Litigation teams will closely monitor the work coming in, and have been instructed to contact clients if their requested file by and return times cannot be met. 

If you have any comments or concerns regarding this pilot, Dye & Durham and Vancouver Law Courts welcome your feedback.

Email: Roshni Reddy, Acting Manager,  Vancouver Operations, Dye & Durham at rreddy@dyedurhambc.com

Email:  Jacquie Sewell, Manager, Registry Operations, Vancouver Law Courts at Jacqueline.Sewell@gov.bc.ca

Dye & Durham Corporation 

Dye & Durham’s online work order system—ETRAY™—provides for a convenient, cost-effective and efficient  filing option.  As a fully supported portal for e-filng to Court Services Online we encourage you to consider ETRAY™  as an alternative to manual submission.

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