BC Registry Services Reduced Telephone Hours

December 10, 2010

Dear Valued Client:Please note the following announcement from BC Registry Services:

At the end of July, BC Registry Services reduced the hours of telephone coverage to 10:00 a.m. until 3:00 p.m. for all Corporate Registry, Manufactured Home Registry and Personal Property Registry unit information numbers, including all direct dial free lines from Greater Vancouver and staff personal telephone numbers.

Registries have reviewed the hours of coverage and find there is still a requirement to balance the need to process documents with the need to respond to telephone and email requests for information.  As a result, the reduction in the hours of service will continue and will be reviewed again this spring.

If you have concerns about these changes and implications to services, feel free to contact the Registrar, Ron Townshend at [email protected], or Deputy Registrar, Richard Rogers at [email protected].

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