Please disregard the previous FYI update. This is the revised FYI notice with the correct toll-free number of 1-800-661-1811.
Some Dye & Durham ETRAY™ users have experienced problems with the Java Uploader on Internet Explorer and other Internet browsers due to the latest Java update.
The solution is simple. Please switch your default handling option to “Enhanced Browser Upload” under “Account Setup” > “My Preferences” in ETRAY™ (as shown in the screenshot below):