LSS Launches Family Law Telephone Advice Service

December 13, 2010

Just posted on the Legal Services Society’s Family Law in BC site is an announcement of a new service, the Family LawLINE. 

“As of November 1, 2010, every weekday between 9:30 a.m. and 12:00 p.m., family lawyers give brief “next step” advice over the telephone to callers who do not qualify for other services. Two lawyers (from a roster of six) log onto the LSS phone system remotely each day from locations throughout the province. An intake legal assistant screens LSS Call Centre calls to determine what area of law the caller’s issue falls into, and whether they’re financially eligible before transferring them to the Family LawLINE. The service is only for callers who don’t qualify for legal representation and is intended to meet a broader range of legal needs in a more accessible and innovative way. Intake continues to refer callers to in-person family duty counsel services where appropriate.”

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