Cash Application & Collection Specialist

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  • Job Title:                         Cash Application & Collection Specialist
  • Location:                         Toronto
  • Reports to:                      AR Supervisor
  • Status:                              Hiring – Full time

About Dye & Durham:

Dye & Durham is a legal technology company that recently went public. The Company is rapidly growing primarily through acquisitions across Canada, UK and Australia and has completed twelve acquisitions in the past three years. The Company offers a comprehensive cloud-based technology platform that seeks to be a complete all-in-one solution for access to public records data and the automation of routine legal document creation.

Founded in 1874 and today employing over 900 people across Canada, UK and Australia, Dye & Durham uses technology to distinguish itself from competitors, and provides a compelling value proposition to its large blue-chip customer base of over 5,000 active law firms, government agencies and financial institutions.

Job Summary:

Based in the Company’s head office in downtown Toronto, the successful candidate will be responsible for the Canadian accounts receivable cycle including cash application and management of outstanding accounts for the Canadian operations including multiple subsidiaries. This involves keeping current on all taxes, and other information required to do this job accurately.

Specific Responsibilities:

  • Process/apply all payments received daily in lockbox via check, ACH, wire and credit card
  • Organize customer-issued cheques to facilitate timely deposits and posting to customer accounts
  • Generate debit and/or credit memos for any invoice discrepancies. For valid deductions, prepare deduction documentation to support the approval and issuance of related credit memos
  • Prepare daily cash reports
  • Investigate unidentified payments and unanticipated deductions, contact (internal/external) customers for clarification and resolution
  • Run weekly and month end PayPal reports used to capture e-commerce activity and post payments
  • Perform daily reconciliation of payments posted against banking information to ensure accuracy
  • Manage all phases of credit and collections for portfolio of customer accounts – collection calls, perform account reconciliations and AR adjustments.
  • Provide support during the various AR audits conducted each year
  • Participate in month end activities (e.g. AR aging)
  • Send out accurate and timely monthly statements of accounts to customers
  • Maintain proper filing of billing documents, customer payments and bank deposits
  • Participate in ad hoc projects and tasks as assigned


  • Bachelor’s degree or diploma in accounting, finance, or relevant field
  • Ideally one to two years of experience of AR/cash application
  • Excellent attention to detail and accuracy
  • Positive attitude and the ability to work cooperatively with others in a fast-paced, entrepreneurial environment
  • Strong communication skills to interface with all levels of management
  • Basic understanding of applicability of GST/HST/QST to invoices in various provinces
  • Strong Excel skills are necessary; you need to demonstrate that you are currently using Excel on a regular basis as part of your current role
  • Experience with NetSuite an asset

TO APPLY: Email us your resume and cover page at [email protected] with the job title in the subject line.

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