The platform really helps my team be productive and efficient with their time and resources. We rely on Dye & Durham’s technology to provide a consistent premium experience to our clients.
Stikeman Elliott LLP
Imagine saving hours of time that is usually spent dissecting a report, by having an option to receive a real-time summarized report. It’s a game changer for our firm & our clients!
Dye & Durham constantly adds new improvements and features to help us be more productive. We feel that they really listen to our feedback and act on it. The customer service and sales teams are always there when we need something. They are helpful, friendly, professional and a pleasure to deal with.
Osler, Hoskin & Harcourt LLP
We used to use multiple service providers for our corporate searches but Dye & Durham’s one-stop-shop experience has made the other provider redundant. Your customer service and product really are superior.
With econveyance, the firm has a much improved workflow. Thanks to the implementation of econveyance in our office we have reduced the amount of paper required in our residential mortgage and conveyance files by 60%. The training provided and the ongoing customer service and support received by my staff has been exceptional. We required a large volume of document customization which has been provided in a timely and efficient manner. The bottom line is the transition to econveyance was very smooth, our staff members are happy and the firm has a much improved workflow that has saved time and increased productivity.
Kaplan & Waddell
Very helpful desk. I am an experienced conveyancer who struggles with the many technology changes I have to face. I gave LDD a try and found that it wasn’t exactly user friendly – specifically, the title search import was cumbersome. I eventually stopped using LDD because it wouldn’t work on my computer and it wasn’t worth the effort to figure out what the problem was. Since switching to econveyance I have realized that there is an effective, user friendly system out there. The ladies at the Very Helpful desk are wonderful, the title import process is streamlined and the libraries are up to date and painless to use. I’m glad I gave econveyance a shot, I love it and I want everyone to give it a try too!
We save a lot of time. We all really enjoy using econveyance. We save a lot of time generating the documents and we get faster and faster as we do more files. That’s the fun part – you get to challenge yourself! This is a great program and everyone should be using it.
Definitely worth switching to econveyance! I was initially interested in econveyance because of the Connections feature. Having the ability to share common information on a file is a huge advantage. The implementation and training I received from econveyance was excellent, it made changing programs easy. Once I started using econveyance I was pleasantly surprised by how easy the title search and encumbrances were compared to LDD; who I used previously. I have only dealt with the Very Helpful Desk a few times but when I did they were very quick and helpful. So far I am very happy with econveyance!
Dobko & Wheaton
The customer support is tremendous! We are a user of econveyance and are very pleased with the program. The customer support is tremendous. We are also very pleased with their timely response to our requests for customized documents. We really view Dye & Durham as a strategic partner who is assisting us in the use of technology to support our client focused real estate practice. We look forward to a long and mutually profitable relationship with Dye & Durham.
We have used CASA since 2001 and have found that the system to be extremely user friendly and new staff members are able to become familiar with the system efficiently. We utilise the integration relating to SDLT, Easy Search and Client ID tools together with the online Track-A-Matter Service which is a benefit to the clients with keeping them informed together with the integrated SMS text messaging facility. We have found CASA to be continuously evolving relating to new functions hence why we have stayed with this case management software since 2001 as their competitors are unable to provide the full functionality of this product is able to achieve.
Chartahouse Conveyancing Services, UK
Support staff has been quick to respond – Now that I am comfortable with the econveyance program, I am seeing the time savings benefit in my own day. I spend less time entering data and more time attending to the details of the file and the management of the office. The team of support staff has been quick to respond to all our questions. The support staff treat each call with the utmost importance and never make me feel rushed or a bother to them. They always take the time to explain and walk me through the task at hand. I appreciate the knowledge of the staff and how willing they are to share their knowledge with us. Looking back, training and implementing all in one week was successful due to the willingness of all parties to make it work.
Siebenga & King
I have been very satisfied with my experience with econveyance. The customer support team is excellent and their dedication in keeping all documents current and updated has made my job a lot easier. Without hesitation, I would recommend this software to anyone.
Goluboff & Mazzei
I had a package of original documents which was picked up in our Port Coquitlam office on a morning run, and had to be delivered to another firm in Victoria the following morning ASAP. FedEx couldn’t guarantee a delivery time and our usual in-town courier service couldn’t guarantee it would arrive the next day. Dye & Durham Victoria office called me the same day the package was picked up to ask if it could be delivered now, as it had already arrived in Victoria. Same day delivery to Vancouver Island is pretty good, I think!
Garton & Harris
Dye & Durham assisted us to inspect the Land Appropriation Forms and served them efficiently as per our instructions for this project. Dye & Durham was able to complete approximately 1,350 services over a short period of time. The services were completed promptly and Dye & Durham provided the affidavits in a timely manner.
Conveyancer, City of Surrey
You are so amazing!! We could kiss you! Thank you so much. Again, you have come through for us and worked your magic. We have been waiting for over a year to serve the Respondent who has been so uncooperative and we really needed this order. Can you forward my email on to your manager so that you can get the recognition you deserve for going above and beyond the call of duty. Mr. Simpson expresses his thanks for all your efforts as well.
Legal Assistant, Campbell Burton & McMullan LLP Barristers & Solicitors
My mother and I would like to send a special thank you to Dye & Durham and say how much we appreciate (your agents) as they were so helpful! They all spent time listening to us, and assisting in every way that they were able to. My mother is an 82-year-old senior citizen on a limited income and this help you have given us saved her from losing her entire property invested in the life estate of deceased (name withheld). You have customers for life, and we will definitely be back to utilize services with this company. We are very happy customers.
I have used Dye & Durham since February of 2013 for all of my charges and releases, leases and statutory rights of way. I have also used them for all of my change of name and property transfer tax submissions. The team at Dye & Durham has helped me every step of the way. Their commitment has saved me a ton of time and has made my job easier. They are a valuable source of my BC land procedural information. The customer service from Dye & Durham has been excellent. They are always reliable, prompt, and friendly, and I would happily recommend their services to anyone.
Surface Land Administrator
Right from the start, Dye & Durham impressed us with their reliable, efficient, and friendly service. Progress Energy has been using Dye & Durham since August 2013. We use them for all of our statutory rights of way charges and releases, change of names as well as a valuable source for BC land procedural information. Their user‐friendly etray system for uploading documents and tracking is superior to the competition. I would recommend their services time and time again.
Progress Energy Canada Ltd.
I really appreciate the opportunity to build rapport with those who make my job easier! (Your agents are) truly amazing at their jobs, excellent at coordinating all of our litigation needs, and always go above and beyond for us.
Legal Assistant, Cox, Taylor – Barristers and Solicitors, Notaries
Another job well done by the Dye & Durham team. I slept okay last night because I knew when I came in this morning, I would be able to rely on you folks to take care of this urgent matter.
Legal Secretary, Richard Butler & Jean Walters
I have been trying for three and a half months to get a file transferred from the Ontario Superior Court using (another registry agent). I finally pulled the plug on them two weeks ago. In the short period of time, (your Global Due Diligence) department has achieved far more to the above end than the (other registry agent) achieved in over three months (and even charged us for the same). I so appreciate the assistance.
Legal Assistant, Watson Goepel LLP
The staff at all of your offices is always very responsive and conscious of our deadlines. The fact that we can rely on consistent delivery of exceptional service gives us great peace of mind – we know we are in very good hands. We have recommended Dye & Durham to others in the legal profession and would have no hesitation in recommending you to other non-legal clients.
Services & Facilities, Harper Grey LLP
Dye & Durham continues to provide us with a high level of customer support in a friendly and efficient manner. No matter what form of delivery we choose, in paper, fax, email or etray, Dye & Durham follows our instructions and completes our requirements in a prompt and competent manner. We are able to rely on the operational infrastructure and the consistent delivery of exceptional service regardless of the volumes, which gives us great peace of mind.